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Someone Should Say Something: Consumer Orientation 101
Introduction
Introduction Videos (1:42)
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Module 1: Why is consumer orientation important?
Module 1 Requirements
Module 1 Videos (14:06)
Module 1 Activity
Module 1 Final Question
Module 2: What might consumer orientation look like?
Module 2 Requirements
Module 2 Videos (13:21)
Module 2 Activity
Module 3: The FEI model for consumer orientation: Function, Expectations, & Inclusion
Module 3 Requirements
Module 3 Videos (7:10)
Module 3 Activity
Module 4: Using spectrums to consider consumer orientation
Module 4 Requirements
Module 4 Videos (7:37)
Module 4 Activity
Module 4 Final Question
Course Evaluation
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Module 3 Videos
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