Earn CEUs for discussing consumer orientation with friends!

Here's how it works:

Three people sitting at computers smiling at each other

Form a group

Find a colleague or group of colleagues with which to have a discussion. Your group can be as small as two or as large as you want.

Are there four or more of you? See below for how to get a group discount!

Top-down view of a person looking at a computer and writing in a notebook

Take a course

Each of you signs up for the Consumer Orientation 101 course and this Group Discussion Guide.

Complete the course itself as an individual. Then...

Four people sitting around a conference table

Have a conversation

Get together virtually or in person to share ideas and perspectives on consumer orientation.

Use the supplemental resources and provided discussion guide as a starting place.

Frequently Asked Questions

Q: Do we have to answer all of the questions in the discussion guide?

A: Nope! The questions are there to provide a little structure if you need it. Most pairs or groups will find themselves spending a majority of their time on just a few questions.

Q: Can my group meet for two shorter sessions instead of one 1-hour session?

A: Sure! The requirement for CEUs is that you spend a total of an hour checking out the supplemental resources and discussing consumer orientation.

For example, it might make sense for your group to meet for 30 minutes to discuss modules 1 & 2, and then another 30 minutes for modules 3 & 4. You decide what works best for you, just make sure you keep track of the dates and times that you meet.

Q: All of my colleagues are too busy for this right now, but I still want to have a group discussion. What do I do?

A: This is a great opportunity to expand your Community of Practice! You might consider forming a group with a mentor or mentee(s). You could also post to interpreter networks or social media and form a group with new people. You can meet in person or virtually, so consider forming a group with folks from outside your region.

Q: I already took the Consumer Orientation 101 course but now my friends are taking it and I want to join their discussion group. Can I do that?

A: Yes! This group study option is for anyone currently or previously enrolled in the course. Even after you've completed the course, you still have access to the content and can go back to review it if needed.

Key Details

Videos for this study guide are presented in both American Sign Language and spoken English. Instructions and activities are provided in written English. For accommodation requests, please email [email protected].

The Insightful Interpreter recognizes that Deaf and BIPOC interpreters have unique skill sets, expertise, and valuable perspectives that benefit the interpreting field. These interpreters also experience bias, oppression, and barriers in our field and our society; in response, we offer discounts on all courses to self-identified members of these groups.

This course is intended for working sign language interpreters and students of interpreting

For more FAQs, including our refund policy, please visit our website


Example Curriculum

Available in days
days after you enroll
  Supplemental Resources
Available in days
days after you enroll
  Group Discussion Questions
Available in days
days after you enroll
  Report Back
Available in days
days after you enroll
Available in days
days after you enroll
Colleen Jones headshot

Presented by

Colleen Jones, M.A., NIC

Colleen Jones is a nationally certified interpreter, researcher, teacher, and presenter from Seattle, Washington. She holds undergraduate degrees from Cal Poly, San Luis Obispo and Seattle Central Community College, and a Masters degree from Western Oregon University. 

Colleen’s interpreting work is focused on business and DeafBlind settings, and she particularly enjoys teaming with Deaf interpreters. She has published research on the topics of gender bias and consumer orientation. 

In her spare time Colleen enjoys the outdoors, developing her green thumb, and travel. She is currently working on a bucket list of islands to visit across the world.

Logos for Interpretek, ACET, and RID CMP

Interpretek is an approved RID Sponsor for Continuing Education Activities. This Professional Studies (PS) program is offered for 0.1 CEUs at the Little/None content knowledge level.